FAQ (Frequently Asked Questions)
What do I need for this device to work?
- Fast internet connection (at least 5 mbps)
- TV with and HDMI Port
- Be able to navigate through menus
Are there any monthly payments?
No, it’s a one time service charge for installation of the programs onto your newly Jailbroken Firestick. The addons will automatically update but we’ll have tutorials for you on how to recover or update your device.
When will I get my product?
We ship the product within 1-2 days for handling, then it takes about 2 days for delivery from that point. We use USPS priority mail only and it comes with tracking so that you can track your package once it ships.
Expect 3-5 days from the day that you purchase your device.
What programs come with the Jailbroken Firestick?
- Kodi Krypton (Latest 17.4 Version) – Access to basically everything from movies, tv shows, live tv, sports, kids, fitness and more
- Mobdro – Great for live TV channels such as ABC, CNN, Discovery, Syfy + more
- UKAgain – Another alternative program for Live TV
- Terrarium TV – Awesome for movies and TV shows ( large database)
- Showbox – Another movie and TV show application, which is great easy one click access
- DroidBuddy 2 – Program to install even more Jailbroken programs
As long as we’ve been selling these, you’re most likely not going to need a refund just because it’s a great investment and it seriously pays for itself anyway.
However, you can refund the unit within 30 days from the time that the item arrives at your doorstep. The process is easy, just email us for the steps and we’ll refund you the money immediately once we’ve inspected the device.
Is this site secure?
Yes, we use the highest SSL Comodo Encryption service for a secure connection to our website.
We also use PayPal as our main payment processor just because they are great for online transactions. If you don’t get your product, you can easily get your money back by opening a case and we’ll even show you how because we want you to get your product.
PayPal has their own secured site to pay on, so you’re safe throughout the whole process.